TYPE:ServiceMODEL:PassatYEAR:2018
All good.
Average Score (320 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2023
Great Communication and timelines of the service.
TYPE:ServiceMODEL:JettaYEAR:2020
Andrew explained everything and the service appoinement went quickly. The waiting room was very pleasant.
TYPE:ServiceMODEL:AtlasYEAR:2024
Amazing customer service from everyone I interacted with. Michael and Andrew and all the other staff were very accommodating and friendly.
TYPE:ServiceMODEL:TiguanYEAR:2020
andrew was a pleasure to work with
TYPE:SalesMODEL:TiguanYEAR:2025
Andrew has been an excellent advisor. This is from Monday’s interaction. I filled out survey sent today which I thought reflected the vehicle experience so far. That was one star, it directly for the service advisor Andrew, he has been 5 star
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
TYPE:ServiceMODEL:ID. BuzzYEAR:2025
The update was very complicated and frustrating for the service technicians but not for us! We appreciate their dedication to getting our Buzz back to 100%.
TYPE:ServiceMODEL:BeetleYEAR:2018
Excellent service
TYPE:ServiceMODEL:TiguanYEAR:2019
Andrew and your team do an AWESOME job every...single...time. They ALL deserve a raise!